In recent years, improving patient engagement has become the forefront of the healthcare industry. This is because of a number of reasons, including the fact that engaged patients are likely to be retained. In this time, the software has caught up and introduced tools to improve engagement with patients.
According to NextGen EHR reviews, it is a notable software when considering the angle of engagement. It can allow patients to be aware of the strategies, procedures, and policies in place. This also allows practitioners to improve the quality of care at their clinics. Notably, improving patient care also helps practices comply with healthcare regulations.
NextGen Healthcare offers NextGen Office (formerly known as MediTouch)—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. It works on any tablet, laptop (Apple or Windows), is touch-screen enabled, compatible with all browsers, and is HIPAA compliant.
About NextGen EHR Software
NextGen is a software provider that has created a suite known as the NextGen office. This suite includes a cloud-based electronic medical record for independent facilities. It is also integrated to be used with a practice management tool. This can allow you to carry out the administrative tasks at your practice, such as scheduling and reporting.
Additionally, you can also use a claim management clearinghouse. The suite also includes access to a patient portal that can allow your patients to interact with you more. The software is compatible with most tablet and laptop devices. It can also integrate into a touch-screen device and works with most browsers as well.
NextGen EHR was created by and for doctors, and their insight is crucial in the development of software. The idea is to use the knowledge that practitioners have and use it to erase gaps in healthcare settings. NextGen EHR pricing is affordable and accessible and supports a smarter and more efficient workflow.
You can also request to see a NextGen EHR demo for a better idea of how the software performs.
The Importance of Patient Engagement
Patient engagement is a growing trend in the healthcare industry, and for good reason. While some people who are just introduced to the concept may think it is similar to marketing, it is not. The idea is to give patients the power to engage with their healthcare and provide mechanisms of communication.
Additionally, patient engagement can help you out by improving reimbursement as well. The more your patients comply with treatment and come to your practice, the more revenue can be impacted. What this means is that well-engaged patients will be more willing to be retained at your practice.
However, patients who aren’t engaged by your team may not want to come back. This can impact their health outcomes if they do not follow up with their doctor. This can also impact the revenue generation at your practice in the long run.
The Reality of Patient Engagement In Healthcare
There are three main ways that practices engage with their patients, at least for communication. The first, and most traditional, is calling a telephone number. This strategy often involves patients calling you to set up an appointment. This is typically followed up with a confirmation or reminder call regarding the same appointment.
The next communication tool used in these settings is the use of email and text messaging. This is a more complicated form of communication and may need the use of technology. This is also often used to confirm and remind patients of appointments.
Finally, another tool utilized in healthcare settings is the patient portal. This technologically advanced method can covet many other facets of communication and engagement. Portals often include platforms for direct communication with doctors and can be used to see health data. They are a useful mechanism for patients to directly engage with their data.
Strategies for Engagement With NextGen EHR Reviews
Now that we know all about the importance of patient engagement, let’s discuss how to make it happen. Luckily, information from NextGen EHR reviews points to the benefits of the software. Here are some of the strategies you can use while you use NextGen.
Using Communication Tools
Communicating with patients is key to engaging with them. As mentioned above, text messages, email, and phone calls can be instrumental in improving patient engagement. A simple text to remind patients of their appointment can make a huge difference. The text can also include information on payment, what to expect, and even a link to the patient portal.
Texts like these can help patients improve their appointment attendance. This way there is a smaller chance that the patient would just forget about the appointment in the first place.
Using Mobile and Portable Technology
Portable technology can also play a big role in making patients feel involved. For example, you could set up a kiosk in the waiting room at your practice. All you need is a tablet device with access to the NextGen software.
You can then get patients to fill out any necessary paperwork while they wait. You can also make forms like these accessible from the patient portal. This way, patients can cut down on wait time and be prepared when they come in for their visit.
Automated Texts and Responses
Following up with patients after their visit is an important part of your role as a doctor. This is especially relevant after a major procedure or surgery. There is information you need to collect to make sure everything is going okay.
One way to make this happen is using automated texts that can register responses. Using such a tool from NextGen, you can ask questions about the level of pain, medication adherence, and more. The patients simply have to reply with a number or letter to let you know their response.
NextGen EHR Reviews – Should I Get the Software?
If you are impressed by what you’ve read so far, NextGen may be right for you. While we cannot make a recommendation, you know your practice. Start by reading through NextGen EHR reviews to give you clarity about what the software offers.